We cover many apartment buildings nationwide.
Check to see if yours is one of them.
First of all, check to see if we’re available in your building. If not, you’ll find some information below on how the process will work.
If we're not already available, we urge you to fill in the interest registration form. Once we have enough interest we can start to get your building on board for fibre. If you can get your friends to register too, you’ll be surprised at how quickly your building will be connected.Check Availability
Once we have enough interest, our on-boarding team will reach out to the freeholder or landlord of your building to get the ball rolling.
This process normally takes between two and four weeks to approve the relevant agreements and complete a survey.
Once confirmed our team will aim to get the building connected to our hyper-fast network within forty five working days.
Once your building is fibre-ready we’ll want to get everyone connected as soon as possible to the hyper-fast revolution.
You will need to register for an appointment (if required) for our team to carry out the installation. Within a couple of hours on the day you’ll have cable into your apartment.
The InternetTY connection point will be within ten meters of your front door next to the power outlet.
Your router will be free of charge as part of your installation. This will be installed in next to the InternetTY connection point.
If you have moved into an apartment where there is already one of our routers the activation process is simple
Register on our registration page and we’ll send you an SMS (text message) with your personal wifi code within a few minutes of placing the order. In rare circumstances this can take up to 24hours.